Ki88's Privacy Policy – Your information is safe with us

Ki88.me (hereinafter referred to as "ki88", "we", or "the Platform") places the highest importance on the privacy of its members. This Privacy Policy describes how ki88 collects, uses, and protects your personal information, and under what circumstances it may be disclosed.

By using the ki88 website or app, you are considered to have accepted the terms of this Privacy Policy. This policy applies together with our Terms and Conditions.

Ki88 collects the following types of information:

Personal Identification Information

• Name & Date of Birth – For account registration and age verification.
• Address – For KYC verification and legal compliance obligations.
• Phone Number & Email – For communication and account verification.
• National ID or Passport Details – To verify your identity during the KYC process.

Financial Information

• Mobile Banking Account Details – For processing deposits and withdrawals.
• Bank Account Details – For bank transfers.
• Transaction History – For account maintenance and fraud prevention.

Technical Information

• IP Address – For security monitoring and location detection.
• Device Information – Operating system, browser type, and device ID.
• Log Data – Login time, page visits, and session data.
• Cookies & Tracking Technologies – To improve the user experience.

Ki88 uses your information only for the specific purposes outlined below. We never use your data for unnecessary or unrelated purposes.

• Account Management: Registration, login, account verification, and membership maintenance.
• Payment Processing: Processing deposits and withdrawals securely.
• Security Assurance: Prevention of fraud, multiple accounts, and unauthorized access.
• Legal Obligations: Meeting regulatory requirements in compliance with applicable laws.
• Customer Service: Troubleshooting, complaint handling, and customer support.
• Service Improvement: Data analytics to improve user experience.
• Responsible Gaming: Monitoring gaming behaviour to identify problematic patterns.

Ki88 never sells your information or allows it to be used for advertising purposes. However, data may be shared in certain limited circumstances:

• Payment Processors: Only the minimum necessary information is shared with banks and mobile banking providers to complete transactions.
• Legal Authorities: Data may be disclosed under legal obligation if a valid order is received from a government or law enforcement agency.
• Security Investigation: With relevant regulatory authorities in connection with fraud or money laundering investigations.
• Technology Partners: Technology infrastructure partners who support ki88's operations and are bound by strict confidentiality agreements.

Ki88 protects your information using industry-standard technologies and processes. Our security framework operates across multiple layers:

Technical Safeguards

• 256-bit SSL/TLS encryption on all data transfers.
• Encrypted database — to protect stored information.
• Firewall and intrusion detection systems – to block unauthorized access.
• Two-factor authentication (2FA) – to keep your account secure.

Organizational Safeguards

• Only authorized personnel may access member data.
• Regular security audits and penetration testing.
• Strict data protection training for all staff.
• A response plan for acting quickly in the event of a data breach.

Ki88 uses cookies to improve website functionality and make your browsing experience more convenient. We use the following types of cookies:

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. The site cannot function properly without these cookies.
• Functional Cookies: To remember your preferences, such as language and odds format.
• Analytics Cookies: To understand which pages are most visited and where users encounter difficulties. This data is fully anonymised.

You can disable non-essential cookies at any time through your browser settings. Please note that turning off certain cookies may affect the functionality of some site features.

Every ki88 member has the following rights over their personal information:

To exercise these rights, please contact the ki88 support team. We will respond within a reasonable timeframe.

Ki88 is strictly for users aged 18 and above. We never knowingly collect information from or provide services to minors.

If a minor is found to have created a ki88 account, the account will be immediately closed and all associated data will be deleted. If a parent or guardian becomes aware of a child's account, please contact our support team without delay.

Ki88 retains your information only for as long as necessary. Our general policy is as follows:

• Data for active accounts is retained for as long as the account remains active.
• Data from closed accounts may be retained for up to 5 years due to legal obligations.
• Records of financial transactions are retained for the period required by applicable law.
• Security logs are retained for a maximum of 1 year.

Upon expiry, data is securely destroyed or fully anonymized.

Ki88 may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via your registered email or through a notification on the platform.

Continuing to use ki88 after an updated policy is published means you have accepted the new terms. Please review this page periodically.

If you have any questions about this Privacy Policy, requests regarding your personal data, or any concerns, please contact our support team.

We typically respond within 24 business hours. For urgent matters, please use live chat.